Expert Virtual Assistant / Customer Support / eCommerce Spec

Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors Degree

Last Active

March 30th, 2025 (4 days ago)

Member Since

March 24th, 2019

Profile Description

Hi, I’m Upgrade to see actual info! A highly skilled Virtual Assistant with over 5 years of experience in customer service, appointment setting, eCommerce management, and payment processing. I help businesses like yours save time, stay organized, and deliver exceptional customer service—so you can focus on what really matters: growing your business. 

What I Bring to the Table:

Customer Support Excellence – I specialize in handling inquiries, resolving issues, processing refunds/returns, and making sure your clients feel heard and valued.

eCommerce Management – From managing product listings to creating shipping labels and monitoring deliveries, I ensure smooth operations for platforms like eBay and Shopify.

Appointment Setting & Scheduling – I efficiently manage calendars, book appointments, and follow up on leads to help you close more deals and maximize productivity.

Accurate Data Entry & Payment Processing – With my background as a Payment Processor, I handle sensitive client information with precision and confidentiality.

Tech-Savvy Solutions – Proficient in tools like Salesforce, Trello, Freshdesk, Shopify, Go High Level, Twilio, Canva, CapCut, Microsoft Office, Google Workspace, and Dropbox—I can adapt quickly to any platform your business uses.

What I Can Offer You:
- Efficient and organized administrative support
- Reliable client communication with prompt responses
- Streamlined scheduling and appointment management
- Flawless data entry, reporting, and record-keeping
- Proactive problem-solving and attention to detail
- A positive, can-do attitude with a focus on delivering results

I’m passionate about helping businesses grow by improving day-to-day operations and boosting customer satisfaction. If you're looking for a dedicated, detail-oriented, and results-driven Virtual Assistant who will treat your business like their own—let’s connect!

Ready to take your business operations to the next level? Send me a message, and let’s get started!