VA Customer Service and Technical Support, Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

March 14th, 2019

Profile Description

I have always believed that I can be the best version of myself and that I can be a blessing to others.

I am a person with exceptional character and a good work ethic.

In all of my previous work, my boss and my colleagues can attest to how good I was as an employee and how I contributed a lot to the growth of the organization through my knowledge, skills, and attitude.
Among my skills are:
- excellent English verbal and written communication skills
- customer service orientation
- very good multi-tasking skills
- problem-solving skills
- attention to details
- highly-organized
- team player
- independence
- fast-learner
- hardworking
- professional
- proactive
- goal-oriented
- efficient in administrative skills
- very focused on the tasks given to me

I am also an expert in:
- Administrative and Clerical Skills
- Verbal and Written Communication Skills
- Technical Support
- Customer Service/Support (Phone, Chat, Email)
- Email Marketing/ Email Correspondence- Social Media Management
- Accounting matters (payroll, accounts payable, accounts receivable, vouchers, payment requests)
- Inventory Management
- Calendar Management/Scheduling
- Data Entry
- Web Research
- Letters, Reports, Presentations
- E-commerce Skills
- Copywriting
- Multi-tasking Skills

I always do my best in every aspect of my job.
I don't just work to earn money. I work to give my best shot so that the company and myself could mutually benefit most from the opportunity given to me by my employer.

I am also fond of learning new things but I make it a point to apply my previous known skills to the current state to be able to improve.

I am a problem-solver. Whenever there seems to be a problem, I look at it as a challenge. I carefully assess the situation first, then I focus on possible solutions. I am also very careful in doing my work. I know that problems and changes do exist, however, it's always good to be prepared so before a problem comes in, I should have thought of Plan B or Plan C and so on so I could readily adjust should the situation call for it.

I was also an achiever in school. I was the High School Salutatorian in our batch and the Assistant Editor-in-Chief of our school newspaper named "The Harbinger". I was also a full academic scholar under the State Scholarship Program of the Commission on Education (CHED) during my college studies.

My most recent work experience is as a Technical Support Officer. That was my first online, work-from-home experience and I can say that everything was great. The type of work plus the new environment was so challenging at first but as time passes by, I have learned to embrace every aspect of the job. Handling customers is very challenging and at the same time, very rewarding. Prior to being a TSO, I worked as an Administrative Assistant for two (2) years in the National Headquarter of the Philippine Red Cross, known as the foremost humanitarian organization in the country (Philippines). Because of that job, I have gained expertise in  Admin work. I was directly reporting to the Blood Center Manager for all the admin matters, budget allocation,  supplies, and equipment requisition,  payment requests and vouchers, following up payments email management, and ad-hoc tasks. I am also trained to use a lot of office, multimedia and communication platforms. Then I got a chance to apply as a technical staff (Nurse Receptionist) in the same department since there came a job opening at that time which I grabbed. I was assisting clients who walk into the blood center to request blood units for their patients. I also did field works where I interview and assess potential blood donors. After more than a year, there came again another better opportunity. I applied as a Blood Services Representative and was blessed enough to be chosen among the candidates. I acquired a lot of recruitment, coordination, teaching, and communication skills while enjoying the job. I also landed a job as a Call Center Agent in Teleperformance handling an inbound mobile phone account for two (2) years.

I hope that whoever has read this far would have a glimpse of me. I guarantee that my new employer and I will grow together.