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Overview

Looking for part-time work (5 hours/day)

at $12.00/hour ($1,320.00/month)

Bachelors degree

Last Active

December 18th, 2024 (79 days ago)

Member Since

March 13th, 2019

Profile Description

I graduated from a Computer school with a Bachelor’s Degree in Computer Science major in computer programming. I then specialized in different fields ranging for teaching, training, customer service, escalation, account management, escrow and financial specialist, brand management, social media awareness specialist, marketing specialist, AML Compliance Analyst, graphics and video editing. I am also an international buyer and Asia's operations manager for a packaging company. And I still believe that there are more field that I can explore.
• High performing service delivery and operations support management executive with over 16 years BPO, customer service and management expertise. Vertical experience in Operations include 7 years in People management, 5 years in Financial Assistance and 2 years in Brand Management.
• Driving growth through the account lifecycle including participation in sales/sales support roles, business process mapping, configuring delivery architecture, account and people management.
• Highly skilled and motivated handling operations, designing policies for the company, business growth, facilities management, achieving customer satisfaction, staff supervision, training, brand development, country management, sales and distribution and the ability to pinpoint areas for improvement and redesign.
• Excellent decision making and communication skills perfect for handling on shore and off shore clients. Has a proven history of improving operations and increasing profitability for the company.
• Skilled in leading teams with a focus on short and long term business needs to achieve organizational goals
• Expertise in gathering leads and creation of management structures using intense research, data mining and lead generation.
Specialties: Operations Management