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7+ years in ecommerce customer service with hands-on experience across various platforms (Shopify, Zendesk, Freshdesk, Gorgias.).
Quick problem solver, adept at handling complaints, inquiries, and challenging customer situations.
High attention to detail and ability to manage multiple support channels simultaneously, ensuring no issue goes unresolved.
Proven track record of improving customer satisfaction and boosting retention rates.
If you want to elevate your customer service and keep your customers coming back, let’s work together. Send me a message today, and I’ll make sure your customer service runs like clockwork!
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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