Technical Support Representative

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Associates degree

Last Active

December 21st, 2024 (yesterday)

Member Since

March 9th, 2019

Profile Description

Experienced Technical Support Specialist and Administrative ProfessionalGreetings! I am a highly skilled and dedicated professional with nearly eight years of experience in technical support and team management within the consumer electronics industry. My expertise lies in providing exceptional customer service, resolving complex issues, and managing administrative tasks with precision and efficiency.Key Skills:Technical Support: Proficient in troubleshooting, problem-solving, and providing technical guidance to customers.Team Management: Experience overseeing phone, chat, and email support teams, ensuring high performance and quality service.Administrative Tasks: Skilled in data entry, report preparation, and maintaining organized filing Upgrade to see actual infomunication: Strong verbal and written communication skills, adept at delivering clear and concise information.Tools: Proficient in Microsoft Excel, Microsoft Word, GSuite, and other office productivity tools.Customer Service: Excellent interpersonal skills, ensuring customer satisfaction and loyalty.Professional Experience:Technical Support Representative: Overseeing customer support for a leading consumer electronics company, specializing in gaming software and hardware Upgrade to see actual infocalations TeaUpgrade to see actual infomber: Handling complex and unresolved issues, providing expert guidance and solutions.Administrative Support: Performing various clerical tasks, preparing payroll, and assisting in human resources functions.Why Hire Me?
I am committed to delivering high-quality service and support, ensuring smooth and efficient operations for your business. My attention to detail, problem-solving abilities, and strong organizational skills make me an ideal candidate for roles requiring administrative and technical expertise.Feel free to contact me if you are looking for a reliable and skilled professional to enhance your team's efficiency and productivity. Let's work together to achieve great results!