Client Service PRO | Proficient Xero/Quickbooks Bookkeper

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (3 days ago)

Member Since

February 28th, 2019

Profile Description

Looking for an EXPERIENCED CLIENT SERVICE PRO and PROFICIENT BOOKKEEPER? 

Found me! Over 4 years of delivering world-class client service efficiency and effectively focused approach by simplifying tasks for maximum productivity.

Critical thinker and problem solver.What I specialize in:

Effective Communication: Clear and concise communication is crucial to understanding customer needs and conveying solutions.Proficient 

Bookkeeping: Exhibits meticulous attention to detail in managing financial records, blending in-depth knowledge of accounting principles with adept use of modern software for accurate and organized documentation.

Calendar Management: Managing and updating calendars using time management software, booking appointments, and rescheduling or canceling them when needed.

Empathy: Demonstrating understanding and compassion towards customer concerns, even in challenging situations. 

Problem Solving: Analyzing issues, identifying root causes, and providing appropriate solutions. 

Patience: Dealing with frustrated or upset customers with a calm and composed demeanor. 

Adaptability: Being flexible and able to adapt to changing situations and customer personalities. 

Product Knowledge: Having a deep understanding of the company's products or services to provide accurate information. 

Time Management: Efficiently managing customer interactions while maintaining quality and productivity. 

Conflict Resolution: Managing conflicts and disputes to reach a mutually satisfactory resolution. 

Multitasking: Handling multiple customer interactions or tasks simultaneously. 

Computer Proficiency: Familiarity with customer service software, databases, and communication tools. 

Tools I am proficient with: 
Xero 
Quickbooks WavePrime Software
Canva 
Trello 
Connecteams
Missive 
Front 
Notion 
Airtasker 
Launch27 Booking software
Microsoft Office software 
LastPass 
ZoomSkype 
Slack 
Whatsapp 
Loom  
ChatGPT 

Send me a message and let’s see if we’re a good fit!