I worked in customer service for 11 years. My key responsibilities are providing high level of service to guests, handling customer requests and complaints, taking phone reservations, ensuring the smooth flow of daily operation, supervise and train staff, ordering supplies and receiving deliveries, planning weekly duty rosters, inventory of products and small wares; and preparing weekly and monthly reports to name a few. I am knowledgeable with basic Microsoft applications like Excel, Word, and Powerpoint. I am also knowledgeable with using Canva and Lightroom.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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