General Virtual Assistant, Admin Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 27th, 2024 (2 days ago)

Member Since

February 24th, 2019

Profile Description

I have accumulated thirteen (13) years of experience in financial and accounting services within the realm of financial institutions before transitioning to the BPO (Business Process Outsourcing) industry. My initial foray into the BPO industry involved serving as a customer service representative for a duration of three (3) years, where I provided assistance to clients of a US Telco company, addressing general inquiries, billing issues, and cable technical concerns. Subsequently, I joined HR Services, specializing in Compensation and Benefits, where I developed a robust understanding of employee compensation, encompassing both government-mandated and company-initiated benefits.Throughout my tenure of over six (6) years in HRSS, I assumed leadership responsibilities for a team entrusted with managing benefit programs in accordance with approved policies and processes. Additionally, I had the opportunity to temporarily oversee the management of our North America benefits, specifically handling employee inquiries pertaining to benefits enrollment, healthcare, vision and dental coverage, long-term disability, aUpgrade to see actual info death and dismemberment insurance, life insurance, employee assistance programs, flexible spending accounts (FSAs), COBRA, and 401K retirement Upgrade to see actual info addition to my expertise in finance and HR, I possess proficiency in various software tools and platforms, including SAP, ADP, MS Office, Google Docs, Google Spreadsheets, Canva, Form Mule, as well as social media platforms such as Facebook, Instagram, and Twitter, among others.