Amazon Ops Manager, Virtual Asst., Exec. Asst.,Paralegal

Overview

Looking for full-time work (8 hours/day)

at $18.00/hour ($3,168.00/month)

Bachelors degree

Last Active

November 21st, 2024 (87 days ago)

Member Since

February 23rd, 2019

Profile Description

Amazon Operations Manager
Listing Management, Creation and OptimizationCreating new product listings and variation structures within Amazon policy guidelines to support the clients’ business needs either manually or bulk upload through a flat file.Make sure title, content and images are optimized for each listing to increase traffic and conversion.Create deals, vouchers and other promotions to increase  sales and conversion. Account Health Management/ Voice of the Customer/ Stranded InventoryMonitoring Amazon Seller Central account health, identifying root cause of policy violation or listing health issues, communicating documentation needs to cross-functional teaUpgrade to see actual infombers and following through to resolution.Monitor ODR to ensure that issues on products and inventory are being addressed.Monitor LSR to ensure that orders are shipped within a timeframe to prevent suspension of the account.Monitor NCX rate and identify the top reported customer issues and resolve issues.Identify the stranded reason and apply possible solutions in order to get the listing live Upgrade to see actual infoand Management thru Brand RegistryProtecting the brand through monitoring of listings to determine counterfeit products and copyright and trademark infringement.Customer service 
using Live Agent platform; address issues and customer concerns in a timely manner,  process refunds and replacements. Content ManagementPlanning, execution or outline of templates to be used in A+ content and Storefront.Suggest/dUpgrade to see actual info on what kind of images to be used for content to enhance the user experience.Product Research and Development/ Product SourcingConducts product pipeline in order to assess  the market if the product prospect is competitive and saleable. Perform competitor analysis to examine the competitors’ product listings, evaluate their prices, reviews, etc.Conducts keyword research to find relevant keywords that will help a product appear on top of search results and get ranked.SOP Creation Creates documents with detailed steps to ensure that present and future employees would be able to perform their job the easiest way possible. Update existing SOPs as change is inevitable.