Romy

Associate Manager / Health Care Account

20 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

December 4th, 2024 (today)

Member Since

February 11th, 2019

Profile Description

• Prepared Weekly Performance Deck for Client Reporting
• Attended Client Meeting and discussed performance output, provide feedback and create action plan for identified area of further focus.
• Compiled, read and analyzed reports and updates , internal and external, to determine help items and develop plans to further enhance output and efficiency.
• Supported a Health Care Account of 32 consultants, answering questions and providing mentoring.
• Handled customer inquiries and complaints with regards to health insurance benefits, claim status and denials, coordination of Benefits and premium payment.
• Conducted account huddles on client updates and mandates.
• Assisted in managing the queue by calling out over break and lunch.
• Daily managing of agents time keeping, including approving Over time rendered.
• Created Employee Engagement and Team building activities

Basic Information

Age
50
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 34
Influence: 24
Steadiness: 14
Compliance: 28
English
B2(Upper Intermediate)
Government ID
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