Michael

Senior Process Executive, Customer Service Representative. Retention Specialist

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

January 30th, 2025 (21 days ago)

Member Since

January 26th, 2019

Profile Description

Hi there!

My name is Upgrade to see actual info and I am a versatile Filipino freelancer who can offer you professional help for your business.

I was a technical chat support representative to the biggest search engine and I can say I have expertise when it comes to Google apps and products. I also had the experience of being a customer service representative for one of the biggest Telco in the US. I also worked for a financial institution that specializes in helping customers improve their credit standing. I've developed my soft-phone skills and I can easily build rapport with clients whether through a phone call, chat or email. I was promoted as a Retention Specialist and had been on top of the achievers' list most times. My persuasion skills had been very good since then.

As I am just starting my own family, rest assured that I will be working very hard to help your company grow. I am a dedicated and passionate employee who always aims for great results and positive feedbacks. I want a long-term job, or let me say, career to support my loved ones.