An enthusiastic customer service professional who's been assisting customers with a smile for almost 8 years with a background in telecommunication, banking/finance, sales, and D2C E-commerce. Detail-oriented with an eagerness to learn more while keeping an open mind, I have grown to be a master of the customer service craft and managed to acquire different skills throughout my career that helped increase my value as a tea
Customer Service and Virtual Assistant knowledge base: •Excellent verbal and written English •Amazon Seller Central •Shopify
•Gorgias, Zendesk, Freshdesk, Re; Amaze, Front
•Microsoft Office, Google Suite •Shipstation •Helium 10 •Trello, Asana
•Slack, Microsoft Teams,
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