Seasoned Payroll Specialist with over 10 years of extensive experience in managing end-to-end payroll processing for clients in the US, Australia, and the Philippines. Expertise in developing and optimizing process documentation, implementing automation solutions, and creating detailed high-level process flows. Certified Payroll Professional (CPP) by the American Payroll Association since 2013, demonstrating a commitment to excellence and compliance in payroll management.
As a Payroll Specialist at Tax Goddess Business Services, P.C., I wear many hats to ensure smooth and compliant payroll operations for our small business clients across various states. My responsibilities span the entire payroll cycle, fro
Maintaining accurate employee records is paramount, so I manage earnings, deductions, benefits, and withholdings. I am also responsible for direct deposits, wage garnishments, and payroll adjustments.
Regular audits and timely reconciliation of accounts ensure the integrity of our payroll data. Excellent customer service is a key aspect of my role. I address employee inquiries promptly, resolve issues efficiently, and educate them on payroll processes and policies.
I continuously identify opportunities to enhance our workflow through best practices and documented procedures. Confidentiality and data security are crucial, so I ensure all payroll information is handled securely and complies with data protection regulations.
Furthermore, I train new staff, provide ongoing support, and foster a collaborative team environment. My expertise extends to project management, leading initiatives like system upgrades and new policy implementations. I also generate insightful reports on labor costs and overtime for management to make informed decisions.
Liaising with vendors, tax authorities, and state/federal agencies further strengthens our payroll processing. Finally, year-end tasks like W-2 distribution and account reconciliation are handled with accuracy and efficiency.
Through these comprehensive efforts, I contribute significantly to compliant and successful payroll operations for our clients.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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