Current Employment Status:
Hired Full Time on Sep 6, 2023
Investigate and resolve customer inquiries and complaints in a timely and empathetic manner. Assist customers by listening and finding solutions to problems and by making recommendations based on extensive product knowledge. Providing timely and effective replacement of damaged or missing products. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. Answered product questions with up-to-date knowledge of sales and store promotions.
Have the knowledge in basic troubleshooting steps (e.g. mobile, computer, internet).
I can work in a group or as individual. I'll make sure that I have I always met the target in a timely manner. I want a stable job where I can share my skills build your business.
Experience: 2 - 5 years
I used to communicate with customers through email in a timely manner.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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