Rockstar CSR|Amazon Virtual Assistant | Tech Savvy

With the help of my researching skills and courses, I’ve embraced the dynamic role of an administrative support specialist, where I’ve mastered a multitude of new skills. From enhancing my organizational prowess and time management to expertly handling calendar and travel arrangements, I’ve become a linchpin of office efficiency. My responsibilities include meticulous email management, seamless communication, and proficient handling of documents and spreadsheets. Each task has honed my ability to keep the office running smoothly and effectively. Let’s keep the gears of productivity turning!

Working as a chat support in an International telco account with tasks in billing, subscription, account management, orders, technical issue, general questions and product pitching made me more productive and proficient how things get done.

With exceptional skills in customer service, time management, and support, I excel in handling telco and gaming accounts. My focus on customer satisfaction and adept problem-solving ensures a seamless and positive experience for every customer.

This year, I embarked on my journey as an email support specialist, diving into the world of customer service with enthusiasm. My role involves swiftly addressing customer queries, resolving complaints, and providing detailed product information—all through the power of email. Along the way, I’ve honed my technical skills, becoming adept at troubleshooting and using advanced CRM systems. Additionally, my writing skills have flourished, allowing me to communicate clearly and effectively, ensuring customer satisfaction with every interaction. Let’s keep those inboxes happy and customers delighted!

After years of mastering the art of online business, I’ve unlocked the secrets to leveraging social media for explosive growth. From crafting eye-catching designs to building a powerful online presence, I use cutting-edge tools and platforms to attract and engage more customers than ever before. This is how social media turns into a sales powerhouse!

As a former online seller and managing my sister's page and shop online, I learned how to use Google Workspace to ease and organize what I need on managing my small business. The tools I have extensive knowledge of are Gmail, Google Calendar, Meet, Docs, Drive, Slides, Forms, and Search.

My journey as a researcher has been all about discovery and growth. By diving deep into various topics, I’ve honed my ability to uncover valuable information and learn new skills. This resourcefulness has empowered me to tackle challenges head-on, continuously expanding my knowledge base. Whether it’s mastering new tools, understanding complex concepts, or finding innovative solutions, my research skills have been the key to unlocking endless possibilities.