Key highlights of my qualifications include:Amazon Account Resolution & Management: Proficient in resolving account issues and maintaining adherence to Amazon's performance metrics. Demonstrated ability to remove low-rated product reviews (1-3 star ratings) within the Amazon Community to protect account reputation.Account Monitoring Expertise: Conducted comprehensive monitoring of performance metrics, including account health dashboards, buyer messages, stranded inventory, and suppressed/inactive listings.Reputation & Inventory Management: Proactively managed Buybox, Voice of the Customer (VOC), seller feedback, global reviews, and inventory issues to drive sales opportunities and ensure account health.Effective Communication: Skilled in engaging with the Amazon Community to address low feedback reviews and initiate removals, fostering positive customer interactions and account
SOFTWARES: Seller Snap - Keepa - Slack - Asana - MS Office - Upfluence - Canva - Filmora 9 - Capcut
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- Lukas Rohler
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