Customer Service, Virtual Assistant, Graphic Designer

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

February 24th, 2025 (yesterday)

Member Since

December 23rd, 2018

Profile Description

Customer Service // Appointment Setter // Social Medica Management // Graphic Design //  Google Drive //  Microsoft Office //Copywriting // Data Entry

Appointment Setting
>Two (2) years of experience in appointment setting, focusing on lead generation and customer engagement. My role involved making outbound calls, following up with prospects, and scheduling appointments efficiently. This experience strengthened my communication skills, objection handling, and ability to build rapport with potential clients. I have worked in fast-paced environments, ensuring a high conversion rate while maintaining excellent customer service. Additionally, I am proficient in using CRM systems, call scripts, and scheduling tools to streamline the appointment-setting process and improve overall productivity.

Data Entry
> Two (2) years of experience in data entry, ensuring accuracy and efficiency in managing large volumes of information. I have worked with various databases, spreadsheets, and CRM systems to input, update, and verify data with precision. This role has enhanced my attention to detail, typing speed, and ability to meet deadlines while maintaining data integrity. Additionally, I am proficient in Microsoft Excel, Google Sheets, and other data management tools, allowing me to organize and analyze information effectively.

Customer Service
*Four (4) years in the BPO industry taught me how to keep KPIs at a high level while delivering excellent results on time. I've worked on a healthcare account, handling both inbound and outbound calls. This experience taught me how to improve my communication skills, call handling, phone etiquette, and problem-solving abilities to provide excellent customer service. 

Social Media Manager 
*This has been a part of my e-commerce experience since most buyers are available on social media. Created online accounts for my Upgrade to see actual info with Facebook, Facebook Page, Instagram, Shopee, and Lazada. 

Graphic Design 
*I learned how to do graphic design as part of my social media management. I've been using Canva for photo editing, photo collages, logos, invitations, and even short video presentations. I've also used Quick and Cup Cut for basic video editing tasks like adding music, trimming, and adding subtitles.