Shermie

CSR/Email/Influencer Marketing/E-Commerce

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

February 26th, 2025 (yesterday)

Member Since

December 13th, 2018

Profile Description

Hello!

I'm Upgrade to see actual info and I am a professional Customer Care Specialist.
I am an expert with phone and chat support especially when providing quality customer service.

Tools and Software I am familiar with;
Ms Outlook / Gmail / Yahoo Messenger / FB Messenger / Facebook / Instagram / YouTube / Ms Office / Ms Power point / Skype / ECM Case / ETT / TPX20 /
In my 4 years working in a BPO industry, I've gained confidence talking to other people, This also taught me how to meet and exceed each customer's expectations with service. I have assisted all types of customers in all types of settings.

I am an excellent agent, listener, trainer, support, who achieves ongoing success with her teams by building morale, maintaining team self-confidence, and helping them resolve the customer concerns by improving their skills.
If you are looking for a Customer care support, My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. I would be a great help with your growing business.

I would appreciate the opportunity to discuss this customer service position and my qualifications with you. I invite you to contact me at your earliest convenience to arrange an interview.