I hold a Bachelor's degree in International Travel and Tourism Management and have worked in the BPO business as a Research & Evaluation Associate for UK homeowners and as an
Given this professional experience, I have developed my communication skills in both written and spoken English. I am computer literate, internet savvy, and knowledgeable of computer applications such as MS Word, Excel, PowerPoint, Google Docs, and Zendesk. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with excellent service. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your service through these loyal patrons is of the utmost importance to every company. I am an employee who achieves goals with her team, maintaining self-confidence and being determined to do tasks on time.
I ensure that I produce more than the required amount of content for each work and I evaluate how fresh ideas can help me learn and perform better. I am a very adaptable individual that is very organized, detail-oriented, dependable, and resourceful. With my long-standing tolerance for stresses and obstacles, I am confident in my ability to navigate challenging conditions and situations with grace.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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