Rocelyn

Amazon, eBay, and Wocoom Virtual Assistant

65 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.50/hour ($308.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (yesterday)

Member Since

December 3rd, 2018

Profile Description

Junior Web Designer and Digital Media Assistant | Virtual Assistant
 Key Responsibilities:
    • Efficiently managed tasks and projects using ClickUp, ensuring timely completion and adherence to deadlines.     • Entered and formatted blog post content within WordPress, ensuring consistency with brand guidelines and style requirements.     • Implemented basic SEO practices by optimizing meta titles, descriptions, and tags for blog posts within WordPress to improve search engine rankings.     • Created detailed article outlines for blog posts based on keyword research, target audience, and SEO best practices to support digital marketing strategies given by the company.    • Utilized AI tools such as ChatGPT to extract salient entities (e.g., relevant keywords, trending topics, industry influencers) for blog posts aimed at enhancing digital marketing efforts.     • Crafted well-structured articles for blog posts using ZimmWriter, ensuring alignment with content strategy and audience needs.     • Incorporated SEO best practices in content generated with ZimmWriter, including keyword usage from SurferSEO and salient entities to enhance search engine visibility.     • Regularly analyzed search query reports to identify and delete negative keywords, ensuring that ads only appeared for highly relevant searches. 


Amazon, eBay, Woocommerce, and Walmart Online Stores (Homebased)
Virtual Assistant
• Research products that are highly saleable on Amazon.• Compare each item’s market price and ensure that the price competes with other sellers.• Analyze important keywords to make the items visible by using Helium 10.• List items on Amazon, eBay, Wocoom and Walmart and make sure the information is accurate.• Create a description for each item that would entice buyers. • Process some photos to improve the listings and create user manuals and infographic photos for the products.• Answer buyer queries about products and help resolve transaction disputes/complaints.• Process fulfillment orders (FBA/FBM).

Customer Service (Phone and Email) – more than 9 years experience

• Call and Email handling
• Resolve product or service issues
• Account management


eBay Support – more than 3 years experience

• Buyer and Seller support
• Seller Account Management
• Outbound coaching for sellers
• Increase selling limits
• Analyze selling performance and selling practices
• Account risk evaluation


Technical Support – 2 years experience

• Basic troubleshooting
• Familiar with CMS applications such as WordPress and Joomla
• Website issues assistance
• Familiar with SQL database and FTP accounts
• DNS and MXRECORD configuration
• Search engine optimization


Administrative Skills – more than 2 years experience

• MS Office usage
• Familiar with Adobe Photoshop
• Data Entry
• File management
• Attendance and Vacation Leave management

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 9
Influence: 16
Steadiness: 37
Compliance: 39
English
C2(Advanced/Mastery)
Government ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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