Experienced Dispute Specialist | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

AB PSYCHOLOGY Bachelors degree

Last Active

March 21st, 2025 (yesterday)

Member Since

December 2nd, 2018

Profile Description

E-commerce Specialist Focused on Customer Service and Dispute Management!
Hi there! I am dedicated to delivering outstanding customer support and ensuring effective dispute resolution to protect and grow your e-commerce business.
? Dispute Management (PayPal, Shopify, Klarna):
Resolving PayPal disputes, Shopify Payments chargebacks, and Klarna issues promptly and accurately.
Analyzing trends in disputes and refunds to implement preventive measures.
? Customer Support Excellence:
Managing customer inquiries related to refunds, tracking numbers, and general FAQs.
Ensuring timely and professional responses to maintain satisfaction and loyalty.
Dispute Management Platforms: PayPal, Klarna, Shopify Payments
Customer Support Tools: Re:amaze, Zendesk, Freshdesk
Communication & Translation: Slack, DeepL, ChatGPT,Notion
? Proven expertise in managing disputes and delivering exceptional customer service.? Strong focus on maintaining customer satisfaction and minimizing revenue loss.? Detail-oriented and quick to adapt to your business needs.
Let’s collaborate to ensure smooth operations and long-term growth for your e-commerce business. Contact me today!