Virtual Assistant/Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

January 20th, 2025 (today)

Member Since

November 23rd, 2018

Profile Description

Creative Spirit
Reliable and Professional 
Organized
Time Management
Team Player
Fast-Learner
Motivated

WORK EXPERIENCES

Oct 2021- Present |Private Tutor (Part-Time)?Conducted one-on-one or group English lessons, assessing proficiency levels and developing customized lesson plans. ?Provided engaging activities and feedback to improve writing, reading, speaking, and listening skills. ?Monitored progress, adjusted teaching methods as needed, and fostered a positive learning Upgrade to see actual infog 2020- Oct 2022 |E-Commerce Marketer / Lazada and Shopify?Managed and updated online stores on Shopify and Lazada, ensuring product listings were accurate and attractive.? Analyzed sales data and customer insights to refine marketing efforts and improve performance. ?Optimized product descriptions, images, and tags to enhance visibility and ranking on both platforms. ?Collaborated with the customer service team to address customer inquiries and improve customer satisfaction. ?Monitored industry trends and competitors to stay ahead of market demands and adjusted strategies accordingly. ?Conducted A/B testing on marketing campaigns to identify effective strategies and maximize ROI. ?Managed inventory and ensured timely fulfillment of orders while maintaining an optimal product selection.Upgrade to see actual info| 51 TALK  | ESL TUTOR
?Worked as a full-time home-based tutor for students of all levels, delivering personalized reading and writing classes tailored to the needs of toddlers, school-aged children, and adults.?Provided constructive feedback on assignments, identified and corrected errors in grammar, vocabulary, and comprehension, and tracked student progress through detailed records and regular assessments.?Designed engaging lesson plans to foster a love for learning, adapted to various learning styles, and facilitated activities to enhance critical thinking, creativity, and communication.
Upgrade to see actual info|TELEPERFORMANCE | TECHNICAL SUPPORT REPRESENTATIVE
? Provided customer service by addressing inquiries related to Comcast services, troubleshooting technical issues, and assisting with account-related matters.?Promoted products and services by identifying customer needs and recommending solutions, contributing to sales growth.?Maintained accurate records of interactions and collaborated with internal teams to resolve complex issues, ensuring customer satisfaction.Upgrade to see actual info| CITISTORES INC. | STORE DEPARTMENT HEAD
?Ensured the selling area was fully stocked, merchandise was priced and tagged correctly, and visual merchandising standards were followed.?Implemented housekeeping guidelines and worked closely with the Department Supervisor to meet shrinkage goals.?Oversaw accurate merchandise inventory and provided timely sales and inventory reports to Managers.?Adhered to customer service standards and resolved customer complaints, escalating issues to the Department Supervisor as needed.?Kept current on product information, and trends, and conducted competitive surveys on merchandise, pricing, and promotions.
Upgrade to see actual info| FREELANCER | SELF EMPLOYED
I've been in MLM and handled my online store from home.

Upgrade to see actual info| ACCENTURE MANILA |MEDICAL CLAIMS ANALYST
?Reviewed and assessed medical claims submitted by healthcare providers, including bills for doctor visits and surgical procedures.?Carefully examined all supporting documents, medical records, and invoices to validate the accuracy and legitimacy of claims.?Made claim determinations, including approval, denial, or adjustment, based on policy terms, medical necessity, and other relevant criteria.?Accurately entered claims data into the system, maintaining detailed records and audit trails.?Addressed claim discrepancies, inquiries, and appeals promptly and professionally.?Ensured adherence to all regulatory requirements, including HIPAA, and industry standards in claims processing. TRAINING ATTENDED
????General Virtual Assistant and Social Media Manager Training at Filipina HomeBased Moms
????Administrative Virtual Assistant at Surge Marketplace

SPECIALIZATIONS 
Data Entry | Graphics Design using Canva | T-Shirt Creator     |
General VA  |  Social Media Manager |  Appointment Setter | Email Management | Lead Generation | Custome Service | Dropshipping | E-Commerce | Administrative Assistant | MS OFFICE Applications |Google Suite| 

Technical Skills: 
Project Management Tools: Asana, Trello, Hootsuite; Cloud Storage and File Management: Google Drive, Dropbox, OneDrive; Time Management and Scheduling Tools: Google Calendar, Calendly; Data Entry and Spreadsheet
Management :Microsoft Excel, Google Sheets;
Basic Graphic Design Tools like Canva; Website Management: Shopify and Wix; Basic SEO Knowledge, Google Analytics, Google Search Console; 
Word Processing and Document Management: Microsoft Word, Google Docs; 
Communication and Collaboration Tools : Microsoft Teams, Zoom, Google Meet
Languages: English