Customer Care specialist|Appointment setter|Real Estate VA

Overview

Looking for part-time work (5 hours/day)

at $3.64/hour ($400.00/month)

Bachelors degree

Last Active

February 20th, 2025 (yesterday)

Member Since

November 21st, 2018

Profile Description

I began my career in the BPO industry in 2009, starting in a call center role. While challenging, this experience provided me with a strong foundation in multitasking, problem-solving, and delivering exceptional customer service. I quickly mastered the use of multiple tools and systems, including MS Outlook and MS Word, while simultaneously assisting customers via chat, explaining billing details, and guiding them through their online accounts. My role expanded to include warranty support services, and I was later appointed as the Point of Contact (POC) for onboarding and mentoring new hires. My dedication and performance were recognized when I was awarded as one of the "Best of the Best" in customer support, a testament to my ability to work independently and deliver results with minimal Upgrade to see actual info addition to my customer service expertise, I have developed a diverse skill set as a Marketing Virtual Assistant. I am proficient in SEO (Search Engine Optimization), Google Ads, WordPress website creation, and video editing using tools like Powtoon. I also specialize in graphic design, creating flyers and postcards using Canva, Pixlr, and Photoshop. My experience extends to social media management, including platforms like Twitter and Instagram, utilizing tools such as Social Oomph. I have also gained Shopify expertise, focusing on audience growth strategies, Facebook page insights analysis, and ad management.My background in Facebook marketing includes end-to-end ad creation, content writing, optimization, and strategic planning to develop effective lead magnets. I have hands-on experience in Real Estate Marketing, leveraging CRM platforms like PODIO, and managing listings on Zillow, Craigslist, Bigger Pockets, and MyHouseDeals. I am skilled in email marketing campaigns using Mailchimp, social media posting across Facebook, Instagram, and Twitter, as well as LinkedIn lead generation and prospecting. Additionally, I have experience in setting up appointments and automating lead generation processes.To further enhance my skills, I have recently enrolled in GHL (GoHighLevel) training, equipping me with advanced tools for marketing automation and client management. My career journey reflects my commitment to continuous learning, adaptability, and delivering high-quality results in fast-paced environment