Customer Service Representative
December 2022 - April 2023.....Pac Biz BPO
Customer care. Customer support. Schedule and record bookings for taxi cabs.(Alpha Taxis) Data entry. Problem Solving
Executive Secretary (Volunteer)
March 2023 - September 2024.....The Church of Jesus Christ of Latter Day Saints
Calendar Management
Leaders & Clerk System Management
Data Entry
Records Management
Documentation ManagementAppointment Scheduler
Personal Assistant to Local Unit Ecclesiastical Leader
AdministrationFull-Time Volunteer Representative | February 2020 - February 2022
The Church of Jesus Christ of Latter Day SaintsLed Social Media team as a Digital Finding & Teaching Coordinator of 3
Ecclesiastical teacher
English Tutor
Chat Support (Part-Time)
April 2023-December 2024.....NiftykitCustomer support
Respond to inquiries, concerns, application, and deliver
resolution.
Troubleshooting website and basic platform
updates.
Creating Internal FAQs and other documents such as
background check.
Reporting and recording bug issues/fixes.
Lead Generation Specialist
April 2024 -________.....Imperial Pavement Solution
Appointment Setter
Data Entry
Records Management
Admin Task
Other Skills:
-Active Listening Skills
- Ability to work under pressure
- Time Management
- Basic Computer Skills
- Social Media Management
- Interpersonal Skills
- Positive Attitude
- Adaptability
- Call handling
- Appointment Setter
- Writing
- Customer Support
-Graphic design
Experience: Less than 6 months
Experience: Less than 6 months
Applied to a certificate school BYU-IDAHO
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Develop actual training in Arizona, USA Educated since Nursery School
Experience: Less than 6 months
Experience: Less than 6 months
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