Menchu
Experienced Customer Service Manager
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Associates degree
Last Active
March 1st, 2025 (2 days ago)
Member Since
October 25th, 2018
Profile Description
Leading teams to coach and mentor for success. Manage performance driver by service level agreements and metrics. Problem solving and analytical skills to identify main opportunity of an agent, deep dive to discover its root cause by doing RCA.Managed effectively each agent’s performance to be a successful team by demonstrating ability to relate, communicate, inspire and motivate to sustain high performance and quality levels.Effectively facilitate huddles and meetings by using processes and methods to identify common concern, listen to employees’ feedback, resolve issues/conflicts and elevate client processes.
Top Skills
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 134
- DISC
- Dominance: 54
- Influence: 10
- Steadiness: 16
- Compliance: 20
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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