IT Operations Technical Support/ Customer Support/ Team Lead

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

November 3rd, 2024 (12 days ago)

Member Since

October 19th, 2018

Profile Description

IT Specialist | Data Management | AI Annotation | Technical Support
I’m an IT professional with extensive experience in data management, AI projects, and technical support. Currently, I manage data integrity, LinkedIn interactions, and communications at Gravity Capital. As an AI Annotator with E2F, I ensure precise data labeling for machine learning.
Previously, I led operations at Upgrade to see actual info Sales and Computer Services, handling sales, repairs, and customer relations. At Iriso Electronics, I supervised IT operations, including Microsoft O365 and tech upgrades.
My tenure at Emerson Network Power involved overseeing IT operations, reporting directly to the CIO. I managed Microsoft O365 accounts, monitored data, network, and security, and handled hardware and software upgrades. I also maintained asset documentation, managed budgets for IT equipment, and led productivity application testing. My role included managing Active Directory, resolving Service Desk tickets, and ensuring 24/7 system uptime. I provided technical support, monitored antivirus reports, and handled telecom support and employee IT training.
I’m dedicated to solving tech challenges, driving efficiency, and enhancing team skills.