I’ve been working as a customer service representative for almost 5years. Making calls or receiving calls from customers. Part of being a customer service representative is that I also make appointments, encode data and and all admin task.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.