Ana
Customer Service and Technical Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
March 18th, 2025 (yesterday)
Member Since
September 23rd, 2018
Profile Description
Hey there! You can call me
I’ve worked with big brands handling everything from service desk support to technical troubleshooting. Whether it’s a simple fix or a complex IT issue, I love finding solutions and making tech less frustrating for people.
A few things about me:
Tech-savvy and always learning
Great at breaking down complicated IT issues into simple, clear solutions
Thrive in fast-paced environments where no two days are the same
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
- Assisted customers with modem/router setup and email-related tech issues - Delivered excellent customer support and service recommendations - Assisted customers with internet and Wi-Fi troubleshooting, ensuring smooth connectivity - Provided guidance on router configurations and service upgrades - Helped customers troubleshoot hardware/software issues via phone, chat, and email - Diagnosed and resolved tech problems, ensuring smooth device performance - Maintained high customer satisfaction through clear and friendly communication
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Strong verbal/written skills; can simplify tech jargon for non-tech users
Customer Support » Helpdesk Support
Experience: 6 months - 1 year
- Resolved IT issues for employees, including login, POS, hardware and network problems - Ensured quick resolutions to reduce downtime and improve productivity
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Biñan City, Laguna
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 43
- Influence: 29
- Steadiness: 18
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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