I am a highly skilled virtual assistant with expertise in Customer Service Support, ensuring positive customer interactions by handling inquiries, resolving complaints, and de-escalating conflicts professionally. As a Billing Specialist, I manage invoices, payments, and dispute resolution efficiently. My strong Problem-Solving skills allow me to address customer concerns and operational challenges effectively. I excel in Organization, keeping records, schedules, and workflows streamlined for maximum efficiency. Additionally, I specialize in Order Processing, managing orders from placement to fulfillment while ensuring accuracy and customer satisfaction.
1. Proactive problem solver who is good at thinking
“out of the box”.
2. Proven Team Player who works well alone with
little or no supervision, or as part of a group.
3. Persuasive communicator with strong listening,
writing and verbal skills.
4. Proven customer service professional with a
desire to help others.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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