Maria

E-commerce and Non-Voice Customer Support Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 4th, 2024 (yesterday)

Member Since

September 10th, 2018

Profile Description

Are you struggling to tackle time-consuming tasks that keep you from achieving your goals? 

Fear not. 
With a background in non-voice customer service, research,
E-commerce product sourcing and admin support. 
I bring a diverse skill set—patience, resourcefulness, and adaptability. 
In today's dynamic work environment, I prioritize continual growth and aim to tailor my support to your needs. 
Let's team up to streamline your workload and drive success.

SKILLS:
-E-commerce Customer Support
(eBay, Facebook)
-Manual Product Sourcing and Research
(eBay)
-Inbox Management and Customer Service Support
(Helpscout)
-Data Entry
(Google Sheets)
-General Administrative Tasks
-Internet Research

TOOLS:
-Help scout
-Slack
-Basecamp
-eBay
-FlexMLS
-Zillow 
-KSL
-Canva
-ChatGPT
-Nextiva

I'm eager to join your team. Let's connect and dive deeper into discussions.

Top Skills

Marketing » Social Media Management » Facebook marketing

Experience: 1 - 2 years

I bring practical experience as a Facebook Page Admin Assistant, engaging with customers, curating content, and managing various aspects of customer interaction. This includes handling inquiries, processing online orders, and overseeing tracking and booking processes to guarantee timely delivery of purchases to customers.

E-Commerce » Product Sourcing

Experience: 1 - 2 years

Manually identifying and selecting individual and bundled products based on specified criteria and profit margin requirements.

Customer Support » Chat Support

Experience: 1 - 2 years

I am responsible for addressing customer inquiries, encompassing aspects such as product features, pricing, order processing, status updates, tracking, delivery bookings, and any other pertinent information.

Other Skills

Real Estate » Listing Coordination

Experience: 6 months - 1 year

I have practical experience utilizing MLS, Real Estate tools, and listing portals.

Customer Support » Email Support

Experience: 6 months - 1 year

I possess practical experience in Email Support, where I organize incoming emails to promptly address urgent matters, efficiently manage billing issues, and ensure that general inquiries receive the appropriate attention.

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

I am responsible for addressing customer inquiries, covering a range of topics such as product features, pricing, order processing, status updates, tracking, delivery bookings, and any other pertinent information.

Office and Administration » Administrative Support

Experience: 6 months - 1 year

On a day-to-day basis, my responsibilities include researching blog post ideas, meticulously maintaining their master list, extracting information from designated MLS software, and occasionally utilizing Canva and listing portals to update Real Estate Listings.

E-Commerce » Ebay

Experience: 1 - 2 years

I have hands-on experience as a Product Sourcer, specializing in the manual sourcing of individual and bundled products on eBay, adhering to specific criteria and profit margin targets. I am well-versed in utilizing tools and apps such as Keepa, JungleScout, eBay, Depop, and Etsy.

Basic Information

Age
40
Gender
Female
Website
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Address
Daet, Camarines Norte
Tests Taken
IQ
Score:  118
DISC
Dominance: 42%
Influence: 7%
Steadiness: 30%
Compliance: 21%
English
C1(Advanced)
Uploaded ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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