I have been a customer service representative for 4 years and with those years of experience, I develop skills in dealing or working with customers. I possess excellent communication and interpersonal skills, which enable me to develop positive relationships with clients and colleagues alike.
I am able to work independently or as part of a team, depending on the situation, and I am always willing to go above and beyond.
Additionally, I have a track record of effectively tracking client issues and resolutions to ensure high levels of customer satisfaction with every conversation. I understand the importance of delivering white glove service to each client and I always strive to exceed expectations in this regard. Finally, I am passionate about providing exceptional customer service, and I take pride in my ability to establish positive relationships with clients. I am confident that my skills, experience, and work ethic make me an excellent candidate for the position.
Expert in different CRM
- AthenaOne
- Therapy Notes
- Jive
- Hubstaff
- Time Doctor
- Zendesk
- Gorgias
- Slacks
- Office Suite360
Experience: Less than 6 months
Experience: 6 months - 1 year
A year as a Customer Care Specialist working in e-commerce brand. Answering customers' concern in zendesk, pulling up orders in shopify - create order - refund customer - track order - provide shipping information
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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