Shopify VA | Bookkeeping | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

November 21st, 2024 (4 days ago)

Member Since

August 25th, 2018

Profile Description

As a beginner Shopify Virtual Assistant, I offer a solid foundation in Shopify store management and administration, focusing on supporting essential tasks that streamline your store’s operations and enhance the customer experience. My skills include:

1. Basic Shopify Store Management: 

Product Listings: Add new products to your Shopify store with attention to detail, including product titles, descriptions, images, pricing, and stock quantities.

Inventory Updates: Monitor and update inventory levels, ensuring your store reflects accurate stock availability.Order Management: Assist with processing orders, sending order confirmations, and updating shipping information as needed.

2. Customer Support: 
Responding to Customer Inquiries: Handle basic customer inquiries via email or chat, providing timely and helpful responses to common questions.

Order Status Tracking: Assist customers with order tracking information and provide updates on shipment statuses.

3. Basic SEO & Product Optimization: 

Product Descriptions: Write clear and simple product descriptions, following basic SEO practices to improve searchability within Shopify and search engines.

Image Optimization: Ensure product images are correctly sized and optimized for faster load times.

4. Store Customization (Basic): 

Theme Customization: Make simple adjustments to store themes, such as changing banners, updating color schemes, and adjusting font styles to fit the brand.

Content Updates: Update pages like the homepage, about us, and blog posts with new information or promotions as needed.

5. Shopify App Usage (Basic): 

App Installation: Help install and configure basic Shopify apps, such as product review apps, shipping calculators, or chatbots.

App Management: Help manage basic settings for key Shopify apps, ensuring they function correctly to support store operations.

6. Order Processing & Fulfillment: 

Manual Order Entry: Assist in entering and processing orders manually when required.

Shipping Coordination: Assist in generating shipping labels and ensuring orders are dispatched on time.

7. Simple Reporting: 

Basic Sales Reports: Generate sales and traffic reports to help track store performance.

Inventory Reporting: Assist in generating stock reports to ensure products are in supply and reorder when necessary.

8. Learning & Adaptability: 

Willingness to Learn: Continuously learning more about Shopify’s features and tools to provide more advanced support over time. 

Adapting to Store Needs: Flexible and quick to adopt new tools, apps, and processes as your store evolves. 

Tools & Platforms: 
Shopify Admin PanelGoogle Docs & Sheets (for reporting)
Canva (for simple graphic design)
Oberlo or DSers (for dropshipping support)

This skill set makes me a great candidate to support your Shopify store with essential day-to-day tasks, helping your business run smoothly. At the same time, I continue to build and expand my expertise in Shopify management.