Customer Service Representative | Data Entry Specialist

Overview

Looking for part-time work (5 hours/day)

at $4.00/hour ($440.00/month)

Bachelors degree

Last Active

January 22nd, 2025 (2 days ago)

Member Since

August 20th, 2018

Profile Description

I am a dedicated and versatile professional with extensive experience across multiple domains, including psychometry, health program management, and customer service. My background encompasses a range of roles where I have demonstrated strong skills in case management, therapeutic interventions, and client communication.

Psychometrician Experience:

In my role as a Psychometrician, I have honed my ability to administer psychometric tests and develop comprehensive psychological evaluations. I am skilled in case management, crafting individualized treatment plans, and devising effective discharge plans. I have conducted individual and group therapy sessions for clients and their families, and volunteered as a telehealth counselor during the Covid-19 pandemic. 

Health Program Officer Experience:

As a Health Program Officer, I managed casework and provided support and therapeutic interventions to clients in residential rehabilitation. I facilitated group interventions, including psychoeducation, trauma-informed care, and relapse prevention. My role involved supervising daily activities, ensuring effective communication, and fostering a collaborative culture within the team. I coordinated with medical professionals and community volunteers to ensure comprehensive care for clients.
My additional responsibilities included administrative tasks such as scheduling, email management for court orders, document review, and creating engaging mental health content using Canva for presentations.

Customer Service Representative Experience:

In customer service, I managed high volumes of incoming calls, resolved customer complaints efficiently, and built strong, trust-based relationships with clients. My focus was on providing accurate and timely information, addressing customer needs with appropriate solutions, and ensuring high levels of customer satisfaction.I am known for my strong organizational skills, empathetic approach, and ability to handle complex tasks with efficiency. I am now looking to leverage my diverse experience in a dynamic role where I can contribute effectively and continue to grow professionally.