Dynamic and results-driven customer service and sales professional with over 9 years of experience in residential cleaning, sales, and quality assurance. Expertise in managing inbound calls, upselling services, scheduling appointments, and delivering exceptional service. Proven track record in improving team performance, resolving issues, and building strong client relationships. Skilled at thriving under pressure and consistently exceeding targets.Key SkillsSales & UpsellingCustomer Service ExcellenceAppointment Scheduling & CoordinationResidential Cleaning ServicesCall Handling & Problem ResolutionCRM & Data ManagementTeam Coaching & Leadership
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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