Property Manager Assistant | Project Manager | E-commerce

Overview

Looking for full-time work (8 hours/day)

at $11.20/hour ($1,971.20/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

July 18th, 2018

Profile Description

Project Manager | Customer Support PRO | E-commerce Virtual Assistant

Key Skills and Services for Property Management:
a. Lease Management:
Prepare contracts for lease renewals and new leases.
Oversee the entire lease and renewal process, ensuring smooth transactions.

b. Financial Management:
Record rent payments accurately in Property Management Systems (PMS).
Record invoices for maintenance-related costs, providing transparent financial oversight to rental owners.

c. Property Listing and Advertisement:
Assist in listing vacant properties, crafting compelling ad descriptions to attract potential tenants.

d. Utilities Management:
Efficiently manage utilities for all properties, including activation and deactivation of water and power services.
Handle all paperwork related to utilities account activation, ensuring seamless transitions for tenants.

e. Administrative Support:
Facilitate utilities bill disputes, demonstrating strong problem-solving and negotiation skills.
Provide comprehensive administrative support, streamlining operations for project management teams.

I also offer diverse range of services to my clients as an Ecommerce Virtual Assistant for Shopify stores, a Customer Support professional, and a Project Coordinator. My primary role is to manage all aspects of customer and order-related concerns, providing comprehensive support from pre-sale to post-sale. 

This includes:
Sales Support: I assist in driving sales by providing information, recommendations, and addressing any pre-purchase inquiries.

Customer Service: I ensure that customers have a seamless and positive experience by promptly responding to their questions, concerns, and feedback.

Order Fulfillment: I manage the entire order fulfillment process, from order processing to shipment, ensuring orders are accurately and timely processed and delivered.

Refund and Return Management: I handle the processing of refunds and returns, making it a hassle-free experience for customers while adhering to the company's policies and procedures.

Chargeback Resolution: I work on resolving chargeback disputes, helping to protect the business from unwarranted chargebacks and ensuring a fair outcome.

Project Coordination: I also serve as a project coordinator, offering support throughout the project lifecycle, including plUpgrade to see actual infoing, execution, monitoring, and closure. This ensures that projects run smoothly and meet their goals.

In summary, I provide end-to-end support in the Ecommerce industry, handling various customer-related tasks and offering project coordination services to help businesses succeed.