Travel Management (Flights, Hotel Accommodation, Transportation) – Book and manage both business and private travel, accommodation, and ground transportation, including obtaining price quotes, booking flights and buying tickets, handling check-in, booking hotels and restaurants, booking private car services, and arranging for public transportation, etc.
Calendar & Meeting Management (Booking meetings& calls for clients) – Organize and manage clients’ calendars including proactively planning, managing, and handling all correspondence about meetings, calls, and events.
Expense Management/Expense Tracking – Consolidate, prepare, and submit expense reports for clients’ reimbursements and liquidations.
Outstanding Customer Service – More than 7 years’ experience in customer service. Outstanding customer service, communication, and interpersonal skills. Detail-oriented, strong organizational skills with the ability to carry out tasks with minimal supervision. Highly adept at assisting co-workers and customers utilizing best practices.
Operational and Performance Management – Computer and Internet savvy. Strong database and internet search skills. Proficient in Microsoft Word, Excel, PowerPoint, Mozilla, Internet Explorer, and Google. Basic HTML coding. Tools used like Dropbox, Gmail, Googlesheets and Google Docs, and Messaging applications like Slack,
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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