With 10+ years in customer service and 7+ years as a Virtual Assistant, I specialize in eCommerce operations, order fulfillment, inventory management, and Airbnb property management. I help businesses streamline processes, enhance customer experiences, and improve efficiency.???? eCommerce Expertise? Platforms: Shopify, Amazon Seller Central, Walmart Seller Center, Faire, Chewy? Order Processing & Fulfillment: LVK Logistics, ShipHero, JA Logistics? Inventory & Returns Management: Tracking stock levels, processing refunds, handling disputes???? Airbnb & Property Management? Listing Optimization & Photo Editing – Enhance visibility & bookings? Guest Communication & Booking Management – Fast responses & seamless scheduling? Calendar & Property Maintenance Coordination – Keep operations smooth? Market Research & Performance Analysis – Maximize occupancy & revenue???? Customer Support & Administrative Operations? Support Platforms: Zendesk,
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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