Louvande

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.50/hour ($1,320.00/month)

Bachelors degree

Last Active

December 24th, 2024 (yesterday)

Member Since

July 1st, 2018

Profile Description

I have 7 years of experience in customer service industry with administrative role as Operations Manager, I am well organized, attentive to detail and results-driven and resilient in development while improving processes and increasing productivity.

SHOPIFY
- Order fulfillment
- Product listing
- Product variations
- Importing/Exporting CSV files
- Apps Management

DROPIFIED
- Order Fulfillment
- Upload tracking number
- Importing/Exporting CSV files
- Apps Management
- Product Sourcing
- Email Signatures | Email Banners | Email Newsletters
- Extensive Research
- Data management
- Microsoft Office (Word, Excel, PowerPoint)

OBERLO
- Importing products:
Import products via Oberlo Supply system
Import products via In-app product search
Import products directly from AliExpress
Publishing products to the shop
- Processing Orders

Fulfillments
Fulfilling orders using the Get Tracking Number button
Fulfilling orders using the Send All Orders Details button
Fulfilling orders manually


ALIEXPRESS
-Searching Products & Contacting Sellers
- Placing Orders
- Payments
- Shipping & Delivery
- Feedback & Ratings
- Disputes & Refunds

AFTERSHIP
- Setting up Track Button to Web Page
- CSV Upload & Auto-Fetch
- Installing and setting up AfterShip browser extension

eBay
- registration and account issue
- selling and listing
- account restriction
- INR and SNAD case and appeals<8efe80624d780eba0c6493ec45140364>FACEBOOK
- Page Administrator/Manager
- Page Comment moderation
- Customer Support

Customer Service Representative – Chat/Phone/ Email Skilled        eBay and Upgrade to see actual info 
   ePerformax Contact Center and BPO        JY Square Mall, Salinas Drive, Lahug, Cebu City  September 2014 - January 2016
Account Supervisor        Upgrade to see actual info
   Teleperformance Inc        Centrio Mall, C.M. Recto Avenue, Cagayan de Oro City 
July 2018 - January 2021
Account Operations Manager - Operations Excellence Manager 
Teleperformance Inc        Centrio Mall, C.M. Recto Avenue, Cagayan de Oro City        January 2021 to present

Basic Information

Age
32
Gender
Female
Website
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Address
Cagayan De Oro City, Misamis Oriental
Tests Taken
IQ
Score:  113
DISC
Dominance: 53
Influence: 22
Steadiness: 14
Compliance: 12
English
C1(Advanced)
Government ID
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