I'm an experienced Virtual Assistant with expertise in Property Management, Real Estate and Executive Assistant for the CEO. If you manage a property on Airbnb, Expedia,
-Answer guest questions
-Send information prior to staying, including house information and rules, check-in instructions, and researched info about the area
-Send welcome messages to guests
-Handle bookings
-Resolve customer feedback
-Handle updating/streamlining various processes and training tea
-Schedule room cleanings, maintenance, repairs, laundry services, etc.
-Create preset messages to respond to frequently asked questions
-Write stellar content for your listings to help them stand out
-Manage social media accounts for listings
And more!
Through my property-level and online travel agency experience, I am comfortable using many property management systems and ch
Some systems that I have used.
- Freshdesk
- Zendesk
- leadsimple
- IGMs
- Slack
- Airbnb
- Google Spreadsheet
- Google Drive
- VRBO
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