April

Customer Service Representative|Tech Support| Virtual Assist

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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Associates degree

Last Active

January 7th, 2025 (5 days ago)

Member Since

June 22nd, 2018

Profile Description

I'm an experienced Virtual Assistant with expertise in Property Management, Real Estate and Executive Assistant for the CEO. If you manage a property on Airbnb, Expedia, Upgrade to see actual info, TripAdvisor, or HomeAway, I can help with the following below:

-Answer guest questions
-Send information prior to staying, including house information and rules, check-in instructions, and researched info about the area
-Send welcome messages to guests
-Handle bookings
-Resolve customer feedback
-Handle updating/streamlining various processes and training teaUpgrade to see actual infombers
-Schedule room cleanings, maintenance, repairs, laundry services, etc.
-Create preset messages to respond to frequently asked questions
-Write stellar content for your listings to help them stand out
-Manage social media accounts for listings
And more!

Through my property-level and online travel agency experience, I am comfortable using many property management systems and chUpgrade to see actual infoel managers. I also have experience with other lines of business such as telecommunication, consumer goods and services. I can do email and chat support.

Some systems that I have used.
- Freshdesk
- Zendesk
- leadsimple
- IGMs
- Slack
- Airbnb
- Google Spreadsheet
- Google Drive
- VRBO