I am a successful Freelancer expert in Client Relationship Management, Customer Service & Sales. I also have experience in Social Media and Digital Marketing.
I have experience in the following:
- Client Success Management
- Customer Service and Sales
- Data Entry
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- Social Media Management
- Digital Marketing
- Quality Assurance / Reporting
- Transcribing
- Back office experience
- Admin task
- Customer support
Experience: 5 - 10 years
My primary responsibility as a Client Success Manager is to maximize client retention and growth by providing ongoing support and building strong relationships to ensure clients achieve their desired outcomes with our products and services. I serve as the primary point of contact for clients, oversee onboarding, track agent KPIs, and collaborate with internal teams to address challenges and develop solutions that exceed client expectations.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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