Ramon

Customer Service Representative/Social Media Manager/Quality

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

March 26th, 2025 (5 days ago)

Member Since

June 21st, 2018

Profile Description

I am a successful Freelancer expert in Client Relationship Management, Customer Service & Sales. I also have experience in Social Media and Digital Marketing.
I have experience in the following:
- Client Success Management
- Customer Service and Sales
- Data Entry 
- Email management
- Social Media Management
- Digital Marketing
- Quality Assurance / Reporting
- Transcribing
- Back office experience
- Admin task
- Customer support

Top Skills

My primary responsibility as a Client Success Manager is to maximize client retention and growth by providing ongoing support and building strong relationships to ensure clients achieve their desired outcomes with our products and services. I serve as the primary point of contact for clients, oversee onboarding, track agent KPIs, and collaborate with internal teams to address challenges and develop solutions that exceed client expectations.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
35
Gender
Male
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 29
Influence: 11
Steadiness: 38
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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