I've worked in the BPO/call center industry for seven years providing honest and dependable customer and sales service handling different types of businesses, including online retail, financial services, and travel services. I also have a background as a Virtual Assistant with solid organizational skills.
Below are my roles and responsibilities.
-Responding promptly to customers inquiries
-Communicating through different channels (phone,
-Resolving customers complaints accurately in a timely manner
-Ensuring customer satisfaction that guarantees higher chances of customer retention
-Scheduling meetings and the like
-Keeping online records
-Making presentations
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