Current Employment Status:
Hired Full Time on Aug 17, 2021
For the past 12 years, I have been working in the BPO industry as a Technical and Customer Support Representative. Handled multiple accounts like, HP Printers, XBOX Consoles, Time Warner Cable and CenturyLink internet/TV Service. I am also a Domain Specialist for
I assist customers about their products/services with any issues or concerns. I also take orders online if customer needs to purchase a new product, I'll provide them with the order and the tracking number. I process payments, replacements and upgrades. I also assist customers by dispatching a technician if needed to their homes.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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