? 9 years of experience in Administrative, Customer Service, and Community Management roles across multiple industries.? Highly adept in customer-facing and remote roles, possess strong communication skills, and ensure high client satisfaction while resolving issues efficiently. ? Highly adaptable to the organization's needs, detail-oriented, and willing to learn and grow.? Tools used: Microsoft Office 365, Google Workspace,
Experience: 5 - 10 years
▪ Answer queries through call, chat, e-mail, or text message ▪ Community Management ▪ Handle customer complaints ▪ Provide proactive customer outreach ▪ Provide relevant information ▪ Process orders and transactions
Experience: 2 - 5 years
▪ Answer and make calls ▪ Email Management ▪ File Management ▪ Calendar Management ▪ Social Media Management ▪ Data Entry ▪ Research ▪ Maintain meeting minutes ▪ Transcribe ▪ Keep confidential information ▪ Maintain contact list, precise logs, and inventories
Experience: 1 - 2 years
▪ Social Media Contents ▪ Presentations ▪ Posters ▪ Invitations
Experience: 6 months - 1 year
▪ Data prospecting ▪ Social Media Marketing ▪ Appointment Setting ▪ Cold Calling
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