Aira

Saas Customer Success and Onboarding Support

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Overview

Looking for full-time work (8 hours/day)

at $9.66/hour ($1,699.98/month)

Not Specified

Last Active

February 3rd, 2025 (2 days ago)

Member Since

May 8th, 2018

Profile Description

-Customer Onboarding: Expertise in guiding clients through the onboarding process, ensuring a seamless transition and setup.
-Client Onboarding: Proficient in providing clients with necessary training and support to maximize product/service usage.
-Customer Experience: Strong ability to enhance customer satisfaction by implementing feedback-based solutions and delivering top-notch service.
-Support Management: Experience leading support teams, streamlining operations to handle customer inquiries effectively.
-Recruiting: Skilled in sourcing, interviewing, and selecting top candidates to meet staffing needs.
-Quality Assurance: Expertise in monitoring processes, ensuring adherence to high standards, and implementing improvements.
-Customer Service: Adept at resolving customer complaints, processing orders, and managing client accounts to deliver positive experiences.

Basic Information

Age
35
Gender
Female
Website
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Address
La Carlota City, Negros Occidental
Tests Taken
IQ
Score:  118
English
C1(Advanced)
Government ID
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