Roma

VA- Customer Service/Admin Support/E-Commerce/Bookkeeping

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

May 5th, 2018

Profile Description

Do you need someone to entrust your business?

No worries! I am here to help.

I am a virtual assistant with over 11 years of experience in customer service support. Throughout my career, I have successfully handled administrative tasks such as data entry, creating end-of-shift reports, billing, and generating sales and inventory reports. I am confident in communicating with people via phone, email, or chat, consistently delivering an excellent customer service experience. Additionally, I have worked for an E-commerce Shopify dropshipping company in Europe.

Let me help you make your business grow. 

I can help you with:
* Customer Service
* Phone Support
* Admin Support
* Email Support
* Chat Support
* Data entry
*Graphics design
* Social Media Management
*Order Fulfillment
*Order Processing
* Order Tracking

Tools Used:
-CRM
-Slack
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-Helpscout
- Deepl
-Zendesk
-Freshdesk
-Shopify
-Amazon WorkSpace
-Ring Central 
-Eyebeam Softphone
-Amazon Connect
- Google doc, sheets, and calendar and google drive
-Canva
- Microsoft Office and MS Outlook 
-Help Scout
-Zendesk
-Click up


I am a team player, punctual, creative, resourceful, provide high-quality work, and always have a "can-do mindset." I have received recognition, awards, and bonuses from previous clients. I can work under pressure and willing to undergo self-paced training that would help make tasks easier and help client achieve his target.

Basic Information

Age
30
Gender
Female
Website
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Address
Dasmariñas City, Cavite
Tests Taken
IQ
Score:  122
DISC
Dominance: 50
Influence: 16
Steadiness: 19
Compliance: 16
English
C2(Advanced/Mastery)
Government ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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“We're super thrilled to have found her!”

- Laurie Stephens

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