Extensive 5-year BPO experience, covering roles like Customer Service, Technical
Support, Retention Specialist, Sales Support, and Back-Office. A seasoned remote worker with 6 years of home-based experience.
QUALIFICATIONS: Knowledgeable in a range of software and CRM tools, including Zendesk, ClickUp, Slack, Helium10, JungleScout, Viral Launch, SellerLegend, Gsuite (Google Drive, Gmail, Sheet, Docs, Meet), Microsoft Word, Excel, Outlook, Net Conferencing, and Zoom. Strong command of the English language, with exceptional verbal, written, and transcription skills. Touch typist (at least 60 words per minute and 95 percent acuracy). Proven skill in handling e-commerce platforms like Amazon, Shopify, etc. Skilled in conducting Product and Keyword Research, PPCOptimizing, Supplier Sourcing, Inventory Forecasting, and Logistics Management. Proven ability to prioritize tasks, allocate resources efficiently, and consistently meet deadlines. Detail-oriented with a demonstrated accuracy in data entry tasks. Ability to establish and maintain effective working relationships with fellow employees and customers.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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