I am highly skilled and experienced in this field. I have developed good handling skills from facing customers with easy to the hardest concerns.
I have worked with the following accounts: Home and Auto Insurance Company |Insurance Access Firm | Expedia | 1800-Flowers | Blaire | Orchard Brands | T-Mobile
My skills:
-Answering Phone/Chat/Emai
- Customer Service- Data Entry
- Internet Research
Knowledgeable in the following software and tools
- Ezlynx
- QQCatalyst
-Sentry
- Zendesk
- RingCentral
- Google Spreadsheet/Docs/Drive
- Dropbox
- Canva
In the Insurance Industry, I can do the following tasks:
-Home insurance Quoting Carrier site: Homeowners of America, Allied, Travelers, SafeCo
-Auto Insurance Quoting Carrier site: Progressive, Nationwide, SafeCo, Travelers, Gainsco, Agentero, Elephant
I have also a great experience in the medical field and can do the following tasks:
- transcribing patient's records - auditing, revising, and proofreading documents- organizing and keeping confidential information- maintaining compliance of clinical development projects with good clinical
Through performing in this specific area I can guarantee to commit my work with a high level of confidence to get the job done.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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