Jeff
Customer Service Representative | Chat and Technical Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
January 21st, 2025 (11 days ago)
Member Since
April 13th, 2018
Profile Description
Communication skills - fluent both verbal and written 5 years experience in BPO. Technical Skills - expert on MS Excel and Word, Google docs and spreadsheet, Google Suite Critical Thinking and problem solving skill Typing speed : 50WPM Comprehension skill Multi-tasking skill Fast learner - willing to be trained
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
- Proficient in Zendesk platform for managing customer inquiries across chat, email, and phone - Extensive knowledge of QuickBooks Online to provide accurate assistance and troubleshooting - Skilled in budgeting techniques to help customers manage their finances effectively - Ability to multitask and prioritize customer needs efficiently across different communication channels
- Proficient in understanding customer needs and recommending appropriate QuickBooks Online subscriptions and add-ons - Strong sales closing skills to convert leads into paying customers - Ability to effectively communicate the features and benefits of QuickBooks Online products - Experience in conducting product demonstrations and presentations to potential customers - Knowledge of pricing structures and promotions to maximize sales opportunities - Excellent negotiation skills to handle objections and secure deals - Consistent follow-up and relationship-building to maintain customer loyalty - Adaptability to sales strategies and techniques to meet sales targets and goals
Other Skills
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tanza, Cavite
- Tests Taken
- DISC
- Dominance: 28
- Influence: 7
- Steadiness: 37
- Compliance: 28
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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