The Business Process Outsourcing Industry (BPO) has been my home for almost 8 years. I've been assigned to different roles and departments such as sales, reservations, troubleshooting, travel analysis, food service delivery, and billing. I was a Subject Matter Expert for a year. As a Subject Matter Expert, I was able to handle a much more challenging role, which included supervisor calls. I managed agents during their nesting period. I was able to work online for 6 months and I learned a
I'm willing to learn more and to be trained. I follow instructions quickly, with minimum supervision needed. My goal is to finish the assigned tasks given to me in a timely manner and constructively. I will certainly do my best to fulfill my role. I'm looking forward to a permanent, full time and long-term job.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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