Current Employment Status:
Hired Full Time on Jun 17, 2024
Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated representative highly effective at transforming customer inquiries into new sales by using strong closing skills.
Doing outbound calls to provide Australian consumer a better options that they can have with their telco services such as internet, mobile and pay-tv services.
Doing follow up calls to current service subscriber of company to ensure that they are getting the right value of their money.
Do up sells and cross sells other products that also helps the company in getting extra leads and resources.
Do lead generation that will lead customer in getting the other product of the company.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Attended sales training and brought best practices leadership back to the company.
Built relationships with customers and the community to establish long-term business growth.
Identified and qualified customer needs, developed sales strategies and negotiated and closes with success rate.
Monitor daily, weekly and monthly statistics of my team based on their performance, facts and data that i gathered from data based that shows their activities.
Coach agents based on their needs whether it will be their will, product knowledge or skills.
Evaluates each agents performance on a monthly basis and help them plan it by having goal setting on a weekly basis to ensure that we can break down all our plans and make it more easier and attainable.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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